Shipments and returns

Delivery

 

Do you charge for shipping?

Yes. 

Why do you charge for shipping? I've seen many ecommerce websites offering free shipping.

Shipping is a cost intensive exercise in India. We want to be as transparent as possible. We do not include shipping expense in product cost. However as a special offer Free Shipping is applicable on minimum orders of Rs.500/-

What are the shipping charges?

Free Shipping is applicable on minimum orders of Rs.500/-

Otherwise, We follow weight-based shipping charges method.

 

Upto 500gms                                     :   Rs. 70/-

Between 500gm to 1000gm                 :    Rs. 120/-

Between 1000gm to 2000gm               :   Rs. 175/-

Between 2000gm to 3000gm               :   Rs. 250/-

Between 3000gm to 4000gm               :   Rs. 325/-

 

For more heavy products shipping charges are mentioned on the product page.

 

Please note we do not include shipping expense in product cost.

 

What is the estimated delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

  •          The Seller offering the product
  •          Product's availability with the Seller
  •          The destination to which you want the order shipped to and location of the Seller.

Are there any hidden costs (sales tax, octroi etc) on items sold guitarkart.com?

There are NO hidden charges when you make a purchase on guitarkart.com. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the weight of the shipment.

 

Why is the CoD option not offered in my location?

 

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

 

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

 

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

 

Do you deliver internationally?

As of now, guitarkart.com doesn't deliver items internationally.